Privacy Policy

Connect High School and College

Last Updated: 12 September 2025

Introduction

Connect High School and College ("we," "our," or "us") is committed to protecting the privacy of our authorized users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and our connected web platform (together, the "Services"). Your account and data are securely synchronized across both.

IMPORTANT NOTICE: This is a private institutional application exclusively for Connect High School and College students, parents, and professors. User accounts are created and managed by the administration. Public registration is not available.

Personal Information

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, phone number, role (student/parent/professor)
  • Profile Information: Gender, address (no profile pictures)
  • Educational Data: Student ID, class enrollment, grades, attendance records, exam results, schedules
  • Communication Data: Messages, chat history, poll responses, announcements
  • Academic Content: Access to course materials shared via Google Drive links and downloadable files

Automatically Collected

We automatically collect certain information, including:

  • Device Information: Device type, operating system, unique device identifiers
  • Usage Data: App features used, time spent, interaction patterns
  • Log Data: IP address, access times, app crashes and errors
  • Push Notification Data: Firebase Cloud Messaging (FCM) tokens for sending notifications
  • File Access: External storage access for viewing and downloading course materials

How We Use Your Information

We use collected information to:

Provide and maintain our educational services
Authenticate users and manage accounts
Facilitate one-way communication from professors to students and parents
Enable poll voting from students
Track academic progress and attendance records
Send push notifications about attendance, grades, and school events
Allow professors to share course materials via Google Drive links
Display schedules, exam results, and payment information
Monitor app usage for security and performance improvements
Comply with educational regulations and legal obligations
Send school-related SMS notifications (e.g., class absence alerts for children) via a third-party SMS provider. The app does not read or send device SMS.

Information Sharing

Within School Community

  • • Professors can send messages and polls to their assigned classes
  • • Parents can view their children's academic information
  • • Students can view their own academic data and participate in polls
  • • Administrative staff can access relevant user information for institutional purposes

Third-Party Educational Services

  • • Google Drive for course material sharing
  • • File uploads with VirusTotal security scanning
  • • Direct file downloads for course materials
  • • SMS provider to deliver absence alerts and service-related messages to parents

Data Security

We implement appropriate technical and organizational measures:

  • Encryption of data in transit and at rest via Supabase infrastructure
  • Secure authentication using Supabase Auth
  • Firebase Cloud Messaging for secure push notifications
  • Role-based access controls (student/parent/professor permissions)
  • Regular security assessments and monitoring

Children's Privacy (COPPA Compliance)

Our app serves users under 13 years of age. We:

  • Obtain verifiable parental consent before collecting personal information from children
  • Allow parents to review and delete their children's information
  • Do not condition participation on unnecessary data collection
  • Implement enhanced protections for children's data

Data Retention

We retain personal information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Academic records are retained as per educational regulations.

Web Platform, Cookies and Sessions

When using our connected web platform, we use cookies and local storage to provide secure authentication and improve performance.

  • Essential cookies: Session and CSRF tokens required for secure login and requests.
  • Localization: Language preference (e.g., Arabic/French/English) and RTL layout.
  • Performance: Non-identifying usage data to improve loading and reliability.

You can control cookies via your browser settings. Disabling essential cookies may prevent you from signing in.

Your Rights and Choices

You can:

  • Control push notification preferences through device settings
  • View your academic data and course materials
  • Participate in professor polls and surveys
  • Request data deletion through school administration

Third-Party Services

We use the following third-party services:

Supabase Backend infrastructure, database, and authentication
Firebase Cloud Messaging Push notifications
SMS Provider Delivers absence alerts and school-related SMS to parents. We share recipient phone numbers and delivery metadata only. No device SMS permission is used.
Google Drive Course material sharing
VirusTotal Security scanning of uploaded files

These services have their own privacy policies and data processing terms.

Device Permissions

Our mobile app requests the following permissions strictly to deliver core functionality. We do not request background location, SMS, Contacts, or other high-risk permissions.

Android Permissions

  • Internet Access: For connecting to our servers and services
  • Network State: To check connectivity status
  • External Storage: For viewing and downloading course materials
  • Notifications: For receiving attendance, grade, and school announcements
  • Vibration: For notification alerts
  • Wake Lock: To ensure notifications are received

iOS Permissions

  • Notifications: For push notifications about school activities (attendance, grades, announcements).

Contact Us

For privacy-related questions or concerns, contact us at:

Email

ConnectHighSchool.tn@gmail.com

Phone

+216 93 106 000

Address

Avenue Cheikh Mohamed Barrak. Cite Dar Alamen

By using Connect High School and College mobile app and web platform, you agree to this Privacy Policy.